Calls
We answer your calls and emails, in English and French.
“Côté Roofing, good morning! Julie speaking.”
Services · Customer management
Your customer service, run by our team.
A CRM remembers everything. But if nobody calls back, qualifies and follows up, leads still get lost. Our team does it for you, every day, in your company's name.
Line open09:41
18calls answered
7appointments booked
12follow-ups sent
Simulation of a typical day
The problem
A CRM alone isn't enough.
If leads come in but aren't handled, you keep losing them. They're just better organized.
Not called back Not qualified
Not followed up Customer forgotten
A tool without management is a missed opportunity.
What our team does
The everyday work that keeps your CRM alive.
We answer in your company's name, with your scripts and your prices. To your customers, it's your team.
Qualification
Type of work, budget, timeline, address: everything goes into the CRM during the call.
Roofing · $15–20k · by June · Laval
Callbacks
Every customer is called back at the right time, and appointments are confirmed the day before.
“Quick reminder: see you tomorrow at 10:30.”
Follow-up after the quote
Follow-ups on day 2, day 5 and day 10, until the customer answers.
Day 2: text · Day 5: email · Day 10: call
Credit applications
We handle your customers' financing applications and follow up on them.
Financing file sent · answer followed up
Reports
Every month, your numbers: leads received, appointments, contracts signed. We go over them together.
Example: 42 leads · 18 appointments · 9 contracts
The customer journey
A customer doesn't sign in one step. We're there at each one.
Click a step to see what your customer receives.
Why we answer fast
Speed changes everything.
The longer the wait, the lower the interest. Whoever takes care of the customer first gets a head start.
Au maximumcustomer interest
You call the customer back after…
You pick the target
More leads, or a calendar that's always full? They're built differently.
Goal A
Multiply your leads
For contractors who can take on more jobs but don't get enough calls. We multiply the sources, plug them into the CRM and answer everything.
Lead sources → reception → qualification → CRM
Measured by: leads per month, cost per lead
Goal B
3 to 4 weeks always booked
For contractors with enough demand but a calendar full of gaps. We schedule by area, follow up and fill the holes before they appear.
Qualification → scheduling by area → follow-ups → calendar
Measured by: weeks booked ahead, appointments per day
Pricing
One clear package, no surprises.
Amounts before taxes. If a CRM needs to be set up, it's a separate one-time fee.
Pay as you go
149 $/ hour
A CRM tweak, a question, a one-off job: call us when you need us, billed by the hour.
Customer management
999 $/ month
Our team runs your customer service on weekdays, from 9 to 5.
- Calls, qualification and callbacks
- Follow-up after every quote
- Your customers' credit applications
- CRM kept up to date and adjusted as needed
- Answers to your team within 1 business day
- A report and a meeting every month
Evenings and weekends
+299 $/ month
An add-on to the package: the service extends to evenings and weekends. Useful when emergencies don't keep office hours. Can be turned on at any time.
Getting a lot of requests every month? We'll adjust the package with you during the free consultation.
Frequently asked questions
Will my customers know it's not my office?
No. We answer in your company's name, with your scripts, your prices and your way of speaking. To the customer, it's your team.
What if I just want the phone, nothing else?
Perfect. Many of our contractors start with call reception. The CRM and the program get added when you're ready.
Virtual assistant, virtual receptionist, answering service: what's the difference?
They're different names for the same idea: someone working remotely for your business. At Admissis, it's a bilingual assistant who answers your calls in your company's name, qualifies requests and books your appointments. In short, an outsourced answering service, run by people who know construction.